eSIM Settings & Installation Guide

1. Open the Nubes App and go to the ‘My eSIM’ section.
2. Locate the eSIM you wish to install and tap ‘Details’.
3. Tap ‘View Instruction’ and select “Quick Install”.
4. Follow the on-screen steps:
   • Choose the [Secondary] label or rename it to "Nubes eSIM".
   • Set preferences for Default Line and iMessage & FaceTime, then tap [Continue].
   • Select "Nubes eSIM" for Cellular Data, then tap [Done].
5. Installation usually takes about 2 minutes.

If you experience any issues, contact service@Nubes.com

1. Log in to your Nubes account on the Web Portal and go to ‘My Account’ > ‘Orders.’
2. Click ‘Download QR Code’.
3. Use your iPhone’s camera to scan the QR code.
4. Follow the on-screen prompts to finish installation.

If you run into any issues, contact service@Nubes.com

1. Log in to your Nubes account via the Web Portal > My Account > Orders.
2. Download QR Code. You’ll get the SM-DP+ Address and Activation Code.
3. On your iPhone, go to Settings > Cellular > Add eSIM > Enter Details Manually.
4. Enter the SM-DP+ Address and Activation Code, then follow the prompts.

If you experience issues, contact service@Nubes.com

This method is for Samsung Galaxy devices.

1. Log in to your Nubes account on the Web Portal.
2. Go to My eSIM > Active eSIM > Details > QR Code.
3. Click Download QR Code (also emailed to you).
4. Scan the QR code with your phone’s camera to install.

Need help? Contact service@Nubes.com

Samsung:

1. Settings > Connections > SIM card manager > Add mobile plan.
2. Choose Enter activation code.

Google Pixel:

1. Settings > Network & Internet > Mobile network (+) > Download a SIM.
2. If prompted, select Need help > Enter manually and input the activation code.

For assistance, contact service@Nubes.com

Only eSIM plans with "Top up" label are eligible. A "Top up" button appears on your Active eSIM Card after activation.

This service is not available.

You can transfer your eSIM before activation. Once activated, it cannot be moved.

Check if your device supports eSIM under Settings > Network or SIM settings. iPhone XS/XR and newer models support eSIM. Many Androids do as well (Samsung, Google Pixel, etc).

👉 Also make sure your device is carrier-unlocked.